Our Reviews – Roy’s RV Supercenter

West Virginia’s #1 New & Used RV Dealership

At Roy’s RV Supercenter, we are proud to be West Virginia’s #1 new and used travel coach dealership offering the guaranteed lowest price on new RVs, travel trailers, motor homes, fifth wheels, toy haulers, and pop-up campers, as well as great prices on quality pre-owned models for first-time buyers. Our commitment goes way beyond offering exceptional prices. When you buy your RV from us, you will experience a level of superior service after the sale that is second to no other dealership in the region. Roy’s RV Supercenter offers comprehensive, full-service maintenance, repair, and customization service, parts service, and mobile RV services within our region. Read our reviews and let us know how we’re doing. If you ever experience anything less than 100% satisfaction, please contact us directly at 304-636-1690, and we will work to make it right.

Select a Star to Leave a Review for Roy’s RV Supercenter

“I’ve only had the pleasure (so far) to deal with the Service Department at Roy’s; we actually purchased an RV out of state a couple of years ago. I had contacted Roy’s Service Dept last fall (2017), when everyone close to me turned me away because I didn’t buy from them. Bobbie was so professional, polite and helpful (despite having to go through the warranty companies) 🙂 So, I’ve been bringing my RV there for anything I’ve needed done (including winterization, even though I can do that myself, lol). I’ve had such a GREAT experience with the Service Department at Roy’s, I’m hoping that we can upgrade to a new RV soon and come to Roy’s for everything. Thank you for all of your help and for NOT making me feel like I was just an inconvenience. God Bless.”

-Becky J., Morgantown, WV

“Just purchased a new RV at Roy’s. Traded in my older RV. I was very pleased with deal. They have a large selection to choose from. I would like to compliment the staff working at Roy’s. They are very friendly and professional. I recommend Roy’s RV Supercenter to anyone looking for a quality RV at a good price. This is my second RV purchased at Roy’s and I’m sure my family and I will enjoy it as much as the first one.”

-Edward T., Kingwood, WV

“My wife and I have bought every camper we have ever owned from Roy’s. Our first was 22 years ago. At first, we shopped around and discovered that Roy’s prices were significantly lower than their competition. Eventually, we found that shopping around was a waste of energy. From sales to service to free snacks at the Spring Thaw, Roy’s has never disappointed us!”

-Chuck L., Buckhannon, WV

“I have looked for several years trying to find the right combination of travel trailer and dealership. I believe I found it right in my “back yard.” I did a lot of research online and at another dealer in Fairmont. I was pleasantly surprised to find that the Jayco line seems to be one of the best or most likely THE best quality/price combination on the market. My wife and I were treated extremely well when we arrived at Roy’s. I was impressed with the knowledge and patience of Greg and the other service personnel. Shane was just great and I appreciate the “no pressure” sales. I never found a better price on the Jayco I purchased from Roy’s. Misty was just super and had all the paperwork in order and ready for signatures. The experience I had at Roy’s will most likely keep me a customer for years to come.”

-Larry R., Belington, WV

“We purchased a Jayco TT from Roy’s earlier this year even though our own local Jayco dealer is 150 miles closer (they carry a poor reputation for follow-up service). This turned out to be a wise decision. After taking our new Jayco on a 4,000-mile trip to Wyoming & back we had a few minor warranty items to be repaired. We took the trailer to Roy’s, dropped it off, & picked it up the next day. The technician walked me through the repairs, they even had a ladder set up so I could look at a roof repair on the slideout. We have purchased several RV’s over our many years of camping. Roy’s is by far the best experience yet. We would not hesitate for one second to purchase another from Roy’s. Hats off to Jayco for building a great unit & also to Roy’s for their professionalism in representing Jayco.”

-Larry T., Fishersville, VA

“Very friendly service and very helpful”

-George S., Grafton, WV

“Alan and I are very impressed with our total experience when purchasing our 2014 Jayco Eagle Premier this week. We absolutely loved the “no pressure” sale. Dave was awesome to work with and we admire his professionalism and sensitivity to our needs. Misty was also wonderful to work with as we financed our new travel trailer. A million thanks for such an easy transaction, knowledge, and awesome team to work with during our purchase. I would recommend anyone buying a RV to definitely consider Roy’s! Awesome team, awesome service, and an awesome experience…makes us “HAPPY CAMPERS!”

-Carla D., Simpsonville, SC

“Today I purchased my very first travel trailer. The staff at Roy’s RV made my first purchase memorable. My salesman was Shane. Super nice guy. Easy to talk to and he made my purchase go smoothly. The service department is excellent. Ron went over the entire travel trailer. After Ron explained everything, I felt more confident in my purchase. I’m ready to camp. Misty handles the financial part of the sale. Misty is very efficient. She had everything ready before I even made my trip to Elkins. She contacted my insurance company for me and went over every paper in detail. Plus, she has a great attitude and loves to laugh. There was another man that helped with the brakes on the trailer. I’m so sorry I can’t remember his name but he also went over the brake and equipment and made sure we felt confident before pulling out. If anyone is deciding to purchase a new travel trailer, RV, etc….whether this is a first purchase or maybe you’re trading old for new make Roy’s RV in Elkins your first stop you won’t be disappointed. Thank you for everything.”

-Sandy A., Monongah, WV

“We were traveling south when we realized we had no trailer lights. We contacted Roy’s service department and we were told they could work us in right away. They were prompt, courteous, rewired the trailer plug and has us on our way in less than an hour. I would recommend Roy’s and I would certainly use them anytime we needed service again. ”

-Martin, Saint Charles, IL

“We traded in an older camper and got excellent service when buying our new (pre-owned, new to us) travel trailer. We were trying to choose between 2 different ones. John, the salesman, was very helpful. We brought in our trade-in. They gave us a tour of the one we decided on. While we were doing the paper work, they unhooked our old trailer from our truck. When we finished the paperwork the new one was hooked up and ready to go. The whole experience was 5-star! Thanks everyone.”

-Rick, Friendly, WV

“The folks at Roy’s RV are the BEST!! We purchased a 2012 Jay Feather Ultra Light. Shane and Misty made the process easy and Josh in the service center really knows his stuff. Don’t go to the other guys. The folks at Roy’s will treat you right. We are Roy’s RV customers for life.”

-Junior & Lori H., French Creek, WV

“I just wanted to say we love Roy’s!!! We have bought two brand new campers from Tim, and we absolutely enjoy every minute of our camping trips!! Thanks again Roy’s!!!!”

-Jennifer, Philippi, WV

“We had such a good experience with Roy’s RV. Misty was a doll to work with. We can’t wait to enjoy our new RV, and when the time comes to purchase again, we will make the 4.5 hour drive back to Elkins!! Thanks for all your help!”

-Donna, Kimball, WV

“We normally don’t leave feedback but for our experience with Roy’s RV it is only appropriate. John (salesman) was fantastic! He helped us find the perfect travel trailer for our family and then helped throughout the process from start to finish. Roy’s RV was willing and able to provide us quality service and worked with us regarding our trade-in and delivery of our new unit. Roy’s RV will be our go-to RV dealer for all our future needs. Thanks to all of you in the Sales, Service and Parts Department!! Keep up the good customer care you provided us! ”

-Dave and Lola, Kingwood, WV

“From the sales department to the finance department to the parts department, everyone at Roy’s RV was very helpful, knowledgeable and professional. We love our new camper and will hopefully be back years from now to upgrade! We drove an hour and a half to make our purchase and it was well worth the trip. They are all a pleasure to deal with.”

-Susan, Fairmont, WV

“A big thank you to Shane for being very helpful and not bugging us when looking to purchase. Thanks to Misty and Josh (service tech). Both of you did a nice job, too. ”

-Anonymous, Elkins, WV

“This was our second camper purchased from Roy’s. Shane worked with us extensively so we could purchase the trailer that matched our needs. We had previously shopped all over the state of Virginia and Pennsylvania and came back to Roy’s. Through our experiences, we’ve always found our best deal has been with Roy’s. If you don’t go to Roy’s for your purchase, it’s your loss!”

-Michael and Patsy, Timberville, VA

“I have purchased two campers at Roy’s and am now looking to upgrade. Shane has always gone above and beyond his duty to help. The service center is great and they always take the time to explain any questions that I have. Don’t waste your time driving to Fairmont.”

-Anonymous, Buckhannon, WV

“Recently we bought a camper from Roy’s RV Supercenter. The staff needs to be commended for working diligently with us while we were looking at our options and making the decision to make a purchase. Jon was especially helpful to ensure we chose the camper most likely to meet our needs. During the transition, there were some problems discovered that were unknown to us. Jon went far beyond the call of duty to help us overcome these obstacles. When all was said and done, we drove out pulling a new camper. Your entire staff made purchasing the new camper a pleasure rather than an ordeal. We will highly recommend Roy’s RV Sales to anyone that is wanting to buy a camper. We thank your entire staff for their helpfulness in making the purchase.”

-Richard, Fairmont, WV

“I am very much impressed with the inventory to choose from and the courteous, friendly service we received while looking around and deciding on which unit we wanted. Thank you.”

-Ernest J., Philippi, WV

“Our 1st experience with Roy’s was with Tim!!!! He is wonderful, funny, and nice. This is the 2nd new camper we have bought at Roy’s. I believe they give you the ROCK bottom price, are very honest, and we could not be happier. Thanks to everyone at Roy’s especially Tim for helping us find our camper again and Misty for taking our money! LOL, and Phil for showing us how to work this camper!! Thanks to Shane, too… We will always recommend you all to anyone, and over the years will continue to buy our RVs from Roy’s!”

-Jennifer B., Philippi, WV

“We were so impressed with the service we received in purchasing our trailer. Jon in sales was absolutely wonderful as well as everyone in the garage and thanks to Misty for helping us with our paperwork – Thank you all. I have never in my life dealt with a business where everyone was so friendly and helpful. You made my long search for the perfect trailer come true. I am so happy the ad was on the internet because living out of state I would have never known about you guys! So, thank you internet guy for placing the ad!! 🙂 I highly highly recommend Roy’s RV .”

-Julie, Kittanning, PA

“I would like to take this time to express my sincere gratitude to the sales staff John / Misty for their professionalism, time and patience resulting in my purchasing my first motor home from Roy’s RV. I appreciated their patience with me and helpful advice on me obtaining a fair purchase price for my motor home. I would highly recommend anyone to Roy’s RV for purchasing a camper or motor home. Thanks again for your time and patience,”

-Pamela H., Elkview, WV

“We Bought a brand-new camper and we love it”

-Jeffery, Elkins, WV

“After shopping at another local dealer only to be treated bad we were treated like gold when we arrived at Roy’s. April was great and went above and beyond along with the finance department since we decided to purchase late in the day on a Saturday. We give Roy’s 5 stars and plan to purchase many more campers throughout our lifetime! ”

-Josh S., Fairmont, WV

“Jon Senic treated us really well, even measured the exact height of the unit so it would fit in my building… Rob was great showing us all about the unit, the Service dept. was excellent installing the new hitch. A fine RV Dealership!!!”

-Dave M., WV

“We purchased a new camper from another dealer and the slides leaked. Roy’s serviced it just like we purchased it from them.”

-Lynette, Arthur, WV

“My wife and I had a very enjoyable experience shopping for a used camper. Shane Senic was kind enough to call us when a trade-in became available. We bought it on the spot. Thanks to the technicians for showing us everything about the camper. Sincerely, C & J”

-Charles & Joyce H., Mannington, WV

“My wife had a real good experience buying our new camper. We were treated very well and will continue to come back. Thank you!!”

-Jeff & Jodi, Bridgeport, WV

“My husband and I were seeking a family-friendly starter camper. We went to Roy’s first, then to another dealership. The other dealership did not hold a candle to Roy’s. Randy was our salesman – he was knowledgeable, helpful, and not pushy. He showed us what fit our needs and our budget. We purchased our first camper from Roy’s and will continue to do business with them in the future, as well as recommend them to our friends and family. The walk-though of our camper was extremely helpful and the sales process was seamless. Thank you, all!”

-Laura M.

“The staff and service is great !!! We have bought all of our campers there . The first one was at their old lot in Harman WV. Now they have a big very nice show room. Nice folks to deal with.”

-Connie C.

“I was super impressed with the Supercenter. I loved the Showroom and even though the young man that helped us “Bobby” said that there were actually limited choices right now because of it being the end of the year sale, the inventory was still awesome. I thoroughly enjoyed being there today and Bobby was the best and very informative and patient!”

-Fran F.

“First impressions are lasting and my first experience with repair work at Roy’s was second to none.

I much appreciated Bobby and his team making repairs on my Jayco pop up. They evaluated several of my concerns and repaired only what was needed in a timely fashion.

Needless to say, I will be back again.”

-Dan R.